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Contact Us

Our Phone Numbers:
1-800-972-0083

Fax:
(415)-373-0304


Our office hours are
9:00 a.m. - 5:00 p.m. - Pacific Standard Time.

Please leave your message clearly stating your name, phone number, and the products or services in which you are inquiring about.

 

All correspondence, payments, and packages with us should be sent to:

Limited-Watches Inc.
5432 Geary Blvd. Suite #-106
San Francisco, CA 94121

USA

To contact us online, fill out our convenient inquiry form.


About us:

 

 

 



Limited-Watches was created in 2001 by Jonathan and Omer Zach. We are extremely passionate about watches and customer service. Our main goal is to provide clients with excellent watches, Rolex diamond dials, bezels, bracelets, and services.
We have received 100% positive feedback on ebay, and have maintained power seller status since 2002.
We are located in San Francisco, California.

 

Why Buy from Limited-Watches Inc. ?

 

Warranty

Limited Watches is not an official Rolex dealer and does not provide any manufacturer warranty. All items which are marked "custom made" will not be accepted for service by Rolex USA.

All previously owned watches are guaranteed agianst any defects for a full year. Unworn watches are guaranteed for two years. Every watch comes with an inner and outer box, informative booklets, an owner's manual, and tags. Not every previously owned watch comes with papers.
All Unworn watches come complete with box & papers. Unworn watches are always unworn and sealed in the original packaging. The paper-work on Unworn watches are filled out with the previous owner name and date of purchase.



Payment & Shipping

To place an order, please review the following:


1. Please confirm that the item is still available by Emailing us at sales@limitedwatches.net or calling us at our toll free number 1-800-972-0083

2. Please provide us with a payment

We accept: all major credit cards (Up to $16,000) & Bank to Bank Wire Transfers
Please note we will not accept direct deposits, personal checks, or cashier checks.

All items are prepared for shipping within two to three business days.

We ship as follows:

Express USPS mail to P.O. Box.

FedEx Next & Second Day. (Your choice)

UPS Express Next & Second Day (Your Choice)

All shipments done by Limited-Watches are insured by Jewel Systems of San Diego. The cost of shipping within the United States is determined by your location, and the method of shipment requested. The cost of shipping outside of the United States is based on weight and zip code. Delivery of international UPS may take 3-5 business days. Limited-Watches is not responsible for taxes and duties imposed by different countries.

 

Terms & Conditions

Please note that all payments must be made in US dollars. For international buyers please inquire if we ship to your location! We accept all major credit cards from international buyers, so international buyers can pay by a Bank-To-Bank-Wire-Transfer or by credit card. We don't accept any personal checks.

Return policy:
All of our items are authentic and in perfect working condition. As members of the Inernational watch & Jewelry Guild and The National Watch & Clock Association we only offer authentic watches. We provide our customers with a seven days inspection period, to verify and confirm the authenticity of the watch, the condition, and working order.
Should the customer decide to return his preowned watch for any reason other than the one above, a 15% restocking fee will be applied.
All sales on Unworn watches are final.

We accept all major credit cards within the USA for up to $16,000.00 and $10,000 outside the USA.

Custom Diamonds Set on Rolex Watches:
Limited-Watches Inc is a leader in adding diamonds to watches when requested by the customer. If you see a statement which says "Diamonds are Custom Added", it simply means that the diamonds were added by Limited-Watches Inc. and not by Rolex.

Aftermarket/Custom Diamond Dials:
Limited-Watches sells outright or with an exchange Rolex Diamond dials for many models. We understand that sometimes our customers prefer to buy the dial outright, have their own watchmaker switch the dial on their watch, and then send the exchange dial. However, please follow this terms & conditions when buying a dial. First, please indicate your model number, year (serial number), and the metal (if it is two tone or stainless steel). Secondly, once you accept the dial and give it to your watchmaker to install it on the watch - you the customer take full responsibility in case there is damage to the dial that goes beyond shipping or faulty merchandise.

Aftermarket/Custom Diamond Bezels:
Limited-Watches Inc. is a leader in selling and installing Diamond Bezels on Chanel, Rolex, and Cartier upon the customer request. We understand that sometimes our customers prefer to have their local watchmaker install the diamond bezel for them. Please note that Limited-Watches Inc. will not be held responsible if your local watchmaker damage the bezel in any way. That does not include receiving a damage bezel or a bezel that does not fit. In a case where you received a damaged bezel or one who does not fit your watch, Limited-Watches Inc. will fix your problem by replacing the bezel or by a full refund. Please check carefully the model of your watch & metal to make sure you order the correct bezel. Please provide us with the model number and year so we can send you the correct bezel.
At any rate, you can always send your watch to our San Francisco office and have it installed for free.

 

APO/FPO/DPO Military & Diplomatic Addresses:
Limited-Watches Inc. ships to APO/FPO & DPO military & Diplomatic addresses. Your shipment will be delivered via Express Mail and an adult signature will be required to sign for it prior to the release of the package. (Please note: Due to military handling times, we cannot guarantee or estimate transit/delivery times)

 

Insurance
Without exception, all orders are shipped fully insured against damage, loss and theft during transit.

 

Signature Required
Due to the nature and value of the products we sell, all shipments, without exception, require an adult (18 years or older) signature prior to release of the package. Therefore, please make sure that an adult will be available at time of delivery to accept and sign for the package. Unfortunately, due to insurance restrictions, we are not able to ship orders without requiring an adult signature. Before accepting the package, please inspect it for any sign of tampering or damage. If any tampering or damage is evident, please contact us immediately before opening the package by calling us toll free at (800) 972-0083 or emailing us at sales@limitedwatches.net

 

Alternate Shipping Address
Unfortunately, due to excess fraud, Limited-Watches Inc. is no longer shipping to alternate shipping addresses for credit card payments. If you do not wish to have your order delivered to the billing address (i.e., a surprise gift, or you wish to have your order shipped to your hotel while travelling), we recommend paying via bank to bank wire transfer.

 

Taxes, VAT & Duties:
Limited-Watches Inc. will only charge you for the actual watch and shipping. All prices quoted are in US dollars and are before your local taxes, duties, VAT, GST, PST or any other such charges that are added. These fees will be assessed and charged separately when the watch clears customs in your country. These fees are your responsibility to pay and they are generally required to be paid prior to delivery. The fee will be collected by your local tax department or delivery company. Please contact your local customs authority for an estimate before ordering.

Declared Shipping Value
Please note that we must declare the amount that you paid for your watch on the invoice included with the shipment. Unfortunately, we cannot declare the watch as a gift when shipping.

 


Luxury Watch Disclaimer: Limited-Watches is not affiliated with Rolex USA and is not an authorized agent for any watch manufacturer. Watch names and associated symbols may be registered trademarks in the United States of America or in other countries as well. All items are offered on a first-come, first served basis, and prices listed are subject to change. Please note that merely adding a refinished dial or a custom-made diamond bezel to your watch, will not cause the watch to be accepted for service by Rolex usa.

Copyright © 2009 Limited-Watches Inc. - Since 2001 - Luxury Swiss Timepieces